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Please remove very old IN TRANSIT orders!

  • Oct 3, 2024 6:12 PM UTC
  • 2 replies
  • 0 views

I have a weird issue where my In Transit filter suddenly stopped working on 9/27.  Then I hit the Clear Filter button to see them again.  Then I am now seeing stuff that is nearly 2 years old in here.  Can we PLEASE have a way to Change Status on these orders from In Transit to Delivered or something, to get them out of here?

Thanks so much!

2 replies

CaraAdmin
  • Community Manager
  • Oct 4, 2024 5:12 PM UTC

Hello, @DunriteDesigns!

 

Thank you for sharing your post in the community! I checked in with our support team, and they've provided a helpful video on updating your old intrasite orders, which I’ve attached for your convenience. I’ve also included a link to a Help Center article that offers additional insights. I hope this makes the process smoother for you!

 

Happy Shipping!

 

-Cara


  • Jul 25, 2025 4:00 PM UTC

The video link is not available anymore. Please provide a new one. Thanks!