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Postcodes coming through with spaces

  • Mar 10, 2025 11:38 AM UTC
  • 1 reply
  • 0 views

Hello all,

I've noticed that sometimes some post codes come through with spaces in them. What happens is, I'll go to print the label and then an error occurs. I have to manually remove the space in the postcode. Unsure as to why this is happening. This was never a problem with RM Click and Collect but i've noticed it is on Shipstation.

If anyone could offer advice that would be great.

Thanks

    1 reply

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • Mar 10, 2025 2:37 PM UTC

    Hello @Danielkerlin17!

     

    Thank you so much for sharing your post in the community! We highly recommend contacting our support team at support@shipstation for this particular situation. They’ll be more than happy to assist you with troubleshooting and investigating the issue.

     

    Happy Shipping!

     

    -Cara

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