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Printable Order Summary with Postage + Customer Phone Number

  • Jul 31, 2025 11:43 AM UTC
  • 1 reply
  • 0 views

Hi,

Got an instance where our team needs some additional fields being added to the printable order summary.

Is it possible to create a printable order summary that contains:

1. Postage Charges
2. Customer Phone number

      1 reply

      CaraAdmin
      • CaraAdmin
      • Community Manager
      • Aug 11, 2025 8:16 PM UTC

      Hello @WOODBROS

      Thank you for posting in the community! I’m glad to see you were able to connect with our support team on ticket 8530583. One way to achieve what you’re looking for is by creating a new packing slip and using it instead of your current one.

      In your ticket, support outlined the steps for setting this up and also shared this helpful article for reference:
      How do I customize my packing slips?

      We’re excited to see how this works for you. Feel free to share your results here so other community members can benefit, too!

      Happy Shipping!

      -Cara

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