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Printing EOD forms

  • Oct 27, 2025 6:40 PM UTC
  • 2 replies
  • 0 views

PR73_2

Hello, Is anyone else having issues printing the EOD form? When I select the orders to close the page goes blank and I don't get a chance to print the form. I have to close shipstation and then go back in and go to the shipment section and then select closed EOD. At this point I can print the form. Sometimes it goes back to the screen and other times I have to close and reopen shipstation.

2 replies

winfieldcollect

We are also having the same issue.


support87
  • Employee
  • Oct 30, 2025 9:53 PM UTC

No idea why my reply was deleted from this thread, but just in case, I'll share it again.

This has also been occuring with us recently. From my review, it is almost certainly being caused by something on Shipstations system.

It occurs on different devices, different browsers (Edge, Chrome, Firefox), in incognito/private mode, and apparently it is occurring with different users as well.

When it occurs, DevTools is showing:

  • TypeError at index.mjs:2295 (generateAbstractIcon)
  • [re-reselect] Invalid cache key "undefined"
  • LogRocket warnings about Redux state >4MB / payload >10MB
  • Resolver function error
  • LaunchDarkly stream events (feature flags)
  • In-app guide timeouts
  • Permissions-Policy warnings for unrecognized features

Maybe after the AWS outage, something was restored incorrectly but the Shipstation web/react team need to take a look.

Possibly related, I am also being required to login and 2FA multiple times every day.

I am starting a ticket now and if I hear back, I will give an update.