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Problem with login

  • Sep 24, 2024 8:16 AM UTC
  • 6 replies
  • 0 views

Have anyone can login into shipstation now?

    6 replies

    • Plumb2U
    • Sep 24, 2024 8:54 AM UTC

    Haven't been able to - getting a 504 Gateway Time Out. Seems to revert to an old URL after log-in.

    I'm having the same problem 3 hours after this post.

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • Sep 24, 2024 2:34 PM UTC

    Hello, @yoav1!

     

    Thank you for your post in the community. I checked the Shipstation Status Page, and it looks like there is currently an issue affecting access. We sincerely apologize for any inconvenience this may have caused you today. If you'd like, you can sign up for Shipstation status alerts here to stay updated.

     

    We appreciate your patience at this time! 

     

    -Cara

    Austinite
    • Austinite
    • Employee
    • Sep 24, 2024 3:48 PM UTC

    I can't log in 10:48 am CDT

    • James24
    • Sep 24, 2024 4:33 PM UTC

    Is there an Update on this matter? Any further details? Calling the support Number at 512.973.3001 brings a busy signal. No update on https://status.shipstation.com/ since Approx. 9:25 AM CDT.

    Users reports that the website becomes available for 20 or 20 minutes at a time and goes back down. 


    It just keeps flashing and will not even bring up login page

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