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Product import not fully imported

  • Jun 11, 2021 10:05 PM UTC
  • 1 reply
  • 0 views

I tried importing my products using the csv file and although the skus are imported, the SKUAlias aren't.

I made sure the format is exactly as required by creating the SKUAlias manually and exporting the csv to copy the formatting but when I import it, it just doesn't show when I go back to the SKU to check.

 

Could a moderator or support take a look at my file and tell me why it's not working?

 

 

1 reply

Moderator-Davis

Howdy @Brainstormer, 

 

Thanks so much for posting about this behavior you are seeing with the CSV import of products. The time you take here in the community is greatly appreciated. 

 

When it comes to this type of CSV importing issue, we will want to investigate the file itself directly for not only content but formatting as well, just like you mentioned. Due to this, it would be my recommendation to reach out to the Support Team directly so that we can get an agent inspecting the direct CSV you are wanting to import.