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Purchase Error

  • Jun 16, 2022 4:10 AM UTC
  • 1 reply
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Hi, I'm trying to make a shipping label though PayPal, and I keep getting this message saying "Purchase Error - Error creating label from rate. Please refresh the page or try again later." I accepted the auto-correction of the shipping address, and I found and put in the harmonization code for books (4901.99.00), and I’ve tried both Firefox and Google Chrome, but I'm still getting the message! I would e-mail customer support, but of course the help section here doesn’t actually list their e-mail address.

1 reply

I'm having the same problem.  Did you find out how to pay for the shipping label?

jackterry@att.net