What is the difference between Rate and Carrier Fee? We created a shipment of three boxes. After everything was selected, it showed the "Rate" as $113.01.
Then, once the "Create & Print Label" button is pressed, it shows the Total Cost as $88.51.
What did "Rate" mean before purchasing the label?
Then, after the order moves to Shipped status, "Rate" continues to show $113.01, even though that's not the cost. We need to add the "Carrier Fee" field to the view. Shouldn't "Rate" be the same thing? Why does "Rate" continue with the wrong information in the field?
We just noticed this today and it's already become a major issue here. Obviously, I will be changing the views to eliminate the "Rate" field and replace it with the "Carrier Fee" one. But, can anyone shed any light onto why this is occurring?
