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Refund of monies in account. How to get the funds refunded.

  • Oct 16, 2023 4:35 AM UTC
  • 1 reply
  • 1 view

I need to get the money in my closed account. I thought Ship Station would refund the money in my closed account. Apparently, I was wrong. Does anyone know how to get the funds refunded?

1 reply

Manager-Erin

Hello @Truth, 

 

Welcome to the community, we are so happy to have you here. If you are not seeing a refund of your funds, I would recommend creating a ticket with our support team for this. If you are having trouble creating a ticket you can reach out via email to support@shipstation.com. 

 

-Erin: Your Friendly Neighborhood ShipStation Community Manager