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Reship doesn't calculate revenue corectly!!

  • Dec 29, 2025 5:36 AM UTC
  • 0 replies
  • 2 views

emarkhasin

When using RESHIP function, it creates a new order that is getting into Insights Stats as a separate transaction with additional revenue - https://prnt.sc/VpY0YaejO7sQ

Even when you adjust Total Paid for the second shipment, it doesn't affect the Insights Stats!!! https://prnt.sc/yOFibwu69K72

I'm using this feature to reship orders that were not delivered on time. I don't want to multiply the revenue calculation in the system. Please help.