There used to be a check box in the shipping screen to save weight and dims for a new product shipped. I don't see it anymore and was told by ship station support that the only way to update a new products weight and dims is manually to go into the product and add them. Has anyone else noticed this missing?
Saving weight and dims when shipping
Hello @lfsrachel!
Thank you for your post in the community! This feature is still available for orders containing a single item. I've attached a screenshot showing where to find it on your order screen.
Additionally, I've included a Help Center article on Product Defaults for more details. Let me know if you have any questions!
I hope you and anyone else in the communtiy will find this helpful! If you have any questions please feel free to reach out.
Happy Shipping!
-Cara
Thank you, that's why we haven't been seeing it, because we usually use the rate calculator. Good to know we can update the service type and then save the dims. Thank you for the follow up!
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