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Scheduling Pickups to Customer Addresses

  • Mar 25, 2025 3:03 AM UTC
  • 1 reply
  • 0 views

bvfcanmore

Currently, scheduling a pickup from a customer address requires a workaround whereby you must add the customer as a Ship From address. This is not ideal functionality, considering most cases are a one time only use.

Functionality within ShipStation to add arbitrary pickup addresses would be ideal, to avoid the need to go straight to the Courier website to schedule pickups from customers (such as return of items).

1 reply

CaraAdmin
  • Community Manager
  • Apr 1, 2025 7:46 PM UTC

Hello @bvfcanmore!

 

Thank you for the fantastic idea! Your insights are crucial to our progress, so keep them coming!

 

Happy Shipping!

 

-Cara