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Question

Ship Date defaults to order date instead of today — workflow with 10–20 day fulfillment gap

  • Apr 29, 2026 5:56 PM UTC
  • 1 reply
  • 10 views

seenu

We import orders from our ecom store on the day they're placed, but we don't ship until the orders are ready — typically 10 to 20 days later. When we go to print labels, the ship date on the label shows the original order date, not today.

I know I can click "Ship Today" on each order to fix it, but we process a high volume and this adds friction.

A few things I've already ruled out:

  • Automation rule on import (sets a stale date, not useful for us)
  • Shipping cutoff setting (that's for rolling to next day, not for this)

Questions for the community:

  1. Is there any way to force ship date = today at the moment of label creation, not at import?
  2. For those with a similar fulfillment gap, how are you handling this?
  3. Any presets or workarounds we're missing?

1 reply

yohei
  • May 16, 2026 7:53 AM UTC

Seems like a bug or just a dumb oversight. You can connect via the API and have a simple script to set this for orders you want to process, via tagging, and the script would update ship date for all orders with that tag. Would that work for you?