We have 2 similar, common scenarios for which I can't currently create ShipStation Automation Rules.
1. eProducts: eBooks, video workshops, etc. People can order them from our connected store, and the orders sync to ShipStation. The deliverable is data, not a physical product. The customer automatically receives instructions from the Store for how to access it. I'd like to create a Rule for these SKUs to automatically set the Carrier to "Other" and mark them as shipped. But "Other" can't be set as one of my Carriers, so it's also unavailable to Rules. And I don't see a "Mark as Shipped" action, either.
2. Will-Call: The store has "In-Store Pickup" as a shipping option. People that live nearby often use that to save shipping costs. These are physical products that we have to pack, so we do want the orders to come to ShipStation, but I'd like to be able to set the Carrier to "Other" from within the order details window. Since I can't select that as one of our Carriers, it does not appear on the list. Further, I'd like to be able to create a Rule for "In-Store Pickup" orders that automatically sets the Carrier to "Other," but I can't do that either, as described in "eProducts."
If I just haven't found the way to do this, please educate me! Otherwise, I'll post this to the "Ideas" board.
