A recent shipment doesn't show up in the Shipments grid. It was entered manually, and it appears in the label queue. I did not receive a Bcc email for shipping confirmation. This has never happened before. I think my only change was to have the order number automatically generated. How can I fix this?
Shipping confirmation missing
Hi @ojj ,
Welcome to the community, we are so happy to have you here with us.
I know you posted this yesterday, were you able to find this order or is it still missing? If it is still missing, can you let us know:
- What steps have you already attempted so far?
- If you were able to check the On-Hold and Cancelled statuses?
-Erin: Your Friendly ShipStation Community Manager
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