Skip to main content

Shipping prices not importing from Ebay... Anyone else have this issue?

  • Sep 29, 2022 5:08 PM UTC
  • 4 replies
  • 0 views

So I've taken this up with shipstation (who has not updated my ticket in almost 2 weeks... Amazing service).. But our eBay store and eBay only will not load shipping prices, it shows everything at $0.00. Strangely enough it shows the total with shipping added (for example if something was $5 and shipping was $3, it would show Item price as $5, shipping as $0 and total order as $8...) but on every other display it is $0... we use this as an identifier for specialized shipping means which is an issue...

 

Has anyone else had this issue or know how it can be remedied? We have already tried re-connecting and even disabled the store and added a new eBay store, both have the same issue.  

4 replies

  • Author
  • Sep 29, 2022 5:09 PM UTC

To elaborate, every other store is working fine and displaying shipping correctly. It is JUST eBay. 


We have the same issue with Amazon orders. We don't sell on eBay. Etsy and Shopify work but all shipping fees are $0 for Amazon orders. Shipstation has been horrible this year. The new UI is terrible and there are way too many glitches.


sams
  • Employee
  • Oct 3, 2022 2:17 PM UTC

I am having the same issue with eBay orders. 


My support request was supposedly escalated, but I haven't heard from them in 15 days... The issue is still unresolved.