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Shipstation and Trustpilot - Apply a BCC email to either Delivery or Shipment email but not both.

  • Oct 17, 2024 9:30 PM UTC
  • 1 reply
  • 0 views

Hi,

We were hoping using Trust Pilot and ShipStation would be easy, Trust Pilot triggers invites for reviews from the receipt of a BCC email.  Sadly within ShipStation the BCC settings apply to both Shipment Notification Emails and the Delivery Notification Emails and you can't apply a BCC to only one of these. 

Ideally we want to add a BCC to ONLY the Delivery Notification Email to request a review.  

Is anyone using Trust Pilot with ShipStation in an automated way, do they have a work around?

 

    1 reply

    CaraAdmin
    • CaraAdmin
    • Community Manager
    • Oct 22, 2024 8:21 PM UTC

    Hello, @am2!

     

    Thank you for your suggestion. We can see why this would be beneficial. We’ve passed this along to our development team for review.

     

    Happy Shipping!

     

    -Cara

     

     

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