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Question

Shipstation Connect

  • Sep 3, 2026 3:25 PM UTC
  • 1 reply
  • 6 views
PR73_2

Is anyone else having their Shipstation connect keep disconnecting? Mine keeps disconnecting even after I have already printed labels and/or restarted my computer. I refresh Shipstation connect and then the label prints just fine.

    1 reply

    • JuanAdmin
    • Community Manager
    • Sep 3, 2026 3:36 PM UTC

    Hey PR73_2, 

    I have seen this issue before. Have you opened a support case, if so what was the ticket number? You can DM me that info.  I would like to investigate this for you. 

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