Today, Shipstation Connect started to refuse legitimate logins. After reinstalling on the advice of Support, it did accept the login, but failed to work. If you are having the same problem, the solution is to refuse to accept the helper that it is trying to install. That updates it to 4.2.0 which appears to be completely broken on an M1 Monterey installation.
Support did not seem to know about this. It was a workaround I found myself.
Best answer by Moderator-Davis
Hey there @Shipster and @Motovation!
Thank you for posting in the community!
I can confirm that we were having troubles with login on ShipStation Connect on Friday. I am pleased to report that those have since been resolved.
If you are still experiencing the login issue that you've described, please reach out to our support team so that we can investigate it directly right away!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.