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Shipstation connect has completely failed, i've restarted the computer and logged in 10 times.

  • Sep 6, 2023 4:01 PM UTC
  • 3 replies
  • 2 views
BoneChill-LabX

If it's not one thing, it's another... I keep getting errors of all kinds with shipstation connect. It's bad enough that I have yet to get my ebay listings to import the darn SKUs and a host of other issues... but this keeps me from being able to print easily. Please fix this!

      3 replies

      • andrew9
      • Sep 6, 2023 4:04 PM UTC

      We were experiencing this issue all afternoon yesterday, and I've had some small issues with Shipstation Connect this morning as well.


        • Tarra
        • Sep 6, 2023 5:56 PM UTC

        I thought it was our windows computer at first...until I tried it on a mac. I have the same issue with connect. Printers and scale are both nonfunctional - even after downloading connect multiple times. You can download each label manually, and enter weights manually but this is so slow it makes it impossible to get 100+ packages done. This is affecting our business and reputation. I love ship station when it works, but I can not put up with these constant connect issues.

          • charmlt
          • Sep 15, 2023 12:52 PM UTC

          SS Connect will only work if I log in as Windows ADMIN. Otherwise, I get the SS Connect "failed" message at boot. I refuse to work from ADMIN on my computer! This is the quickest way to get hacked. Why can't I "Contact Support"?

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