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ShipStation Connect Issue

  • Sep 8, 2026 1:01 PM UTC
  • 1 reply
  • 3 views
kayla-zk

I am not having any connection issues at this time ─ But I am having to avoid using it because when printing batches thru SS Connect, there are frequent pauses between random labels; slowing down the entire print job.

When I download the PDF and print the batch of labels directly to my printer, it prints continuously & uninterrupted, like normal.

1 reply

  • JuanAdmin
  • Community Manager
  • Sep 8, 2026 2:48 PM UTC

Hi there,

Thanks for reaching out and sharing this! I completely understand how frustrating it is when your batch printing slows down like that. It is great that you found a workaround in the meantime so you can keep your shipping moving.

The pausing behavior you are experiencing with ShipStation Connect usually happens due to communication delays between the app. When you bypass Connect by downloading the PDF, it removes that communication layer, which is why it prints smoothly. 


Have you reached out to ShipStation support to see if we can fix this issue? 

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