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ShipStation Connect Prints Packing Slip Upside Down

  • May 30, 2025 8:15 PM UTC
  • 1 reply
  • 0 views

I installed ShipStation Connect and have no problems printing, but the packing slip now prints upside down in relation to the shipping label. This makes it hard to verify information when both slips are placed with item orders. The labels are oriented correctly in the PDF generated by ShipStation, but somewhere in the aether between my laptop and the printer the packing slip gets flipped.

Has anyone seen this before?

Is there a fix?

1 reply

CaraAdmin
  • Community Manager
  • Jun 4, 2025 2:26 PM UTC

Hello @Loerts!

 

Thank you for your post in the community! I checked in with our support team, and they recommend reaching out to them directly so they can take a closer look at your printer settings and help troubleshoot the issue further.

 

I appreciate your patience!

 

-Cara