There are so many inconveniences currently shipstation version.
And there are 2 critical issues that make us to loose so much.
1. Can not select shipping service.
This usually happen right after luch time.
Once this issue starts, we can not use rest of entire day.
And it will work next morning.
We can still ship the orders via API if shipping services have already selected before.
However we can not ship any orders using shipstation directly.
If we contact support and ask them to clear our cache on their side, it will be fixed for while.
Which means we have to contact support every single day to ask them to clear, or we have to give up to ship orders for a day.
2. Shipstation not responding so many times.
If we edit shipping information or if we add some note in order detail page, shipstation not responding error.
This happen every 3-5 orders change, somtimes every single order.
We have to refresh the page so many times.
We have contacted support many times.
They always say same.
1. try other browsers
2. try incognito
3. will escalate to senior support team
4. no further update
I do not know if these are only our problem.
And there are so many inconveniences in current version.
We can wait for further update for all other inconveniences.
However these 2 issues are really big problem for us.
I heard from another company that they are curretly using v2 shipstation.
I asked support to change the version several times, however they always say they cant.
This is really sad.
