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Shopify Customer Notification

  • Apr 18, 2024 11:59 PM UTC
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The ShipStation email template and design is very limited and it makes it hard to tie in with other branded emails that are created in Klayvio for Shopify.

What I would like to do is once ShipStation has assigned a tracking number to the order in Shopify for it not send the ShipStation confirmation email and instead send out the email template in Shopify. 

The other option is creating a flow in Klaviyo when order is shipped as the trigger, but using a shopify template for the email I believe the coding doesn't translate from ShipStation and ends up just looking like text based code.