Skip to main content
Solved

SMS Shipment notifications

  • May 26, 2021 7:06 PM UTC
  • 5 replies
  • 1 view
shipping

I'm trying to set this up.   https://help.shipstation.com/hc/en-us/articles/360058589271-SMS-Tracking-Notifications?utm_campaign=ss-branded-sms-q2-2021&utm_medium=email&_hsenc=p2ANqtz-9JuMydy5YoJJn8SWoN2bWF-8b5j5cB8k5DIuZfxlqVPEtUDY20ntW5EB9NTlEiM6fI8U5U9PnWqHKENec0o9fGr0KF8w&_hsmi=129724489&utm_content=129724489&utm_source=hs_email&hsCtaTracking=986c404d-c3d1-4464-ae55-2e38bda3ed01%7Cfd612232-f7dc-487b-af9e-e91858ba0418

 

It's saying to go to Tracking Page tab of your store settings. where is that?

Best answer by scmsteve

Go to the settings gear in the top menu bar,  then to Selling Channels in the left menu bar, Store Setup under that, click the three-dot menu at the right for the store you have set up and select "Edit Store Details".  Then you should see tabs, one of which is Tracking.

View original
    This topic has been closed for replies.

    5 replies

    • scmsteve
    • Answer
    • May 26, 2021 9:53 PM UTC

    Go to the settings gear in the top menu bar,  then to Selling Channels in the left menu bar, Store Setup under that, click the three-dot menu at the right for the store you have set up and select "Edit Store Details".  Then you should see tabs, one of which is Tracking.

      Moderator-Davis

      Good afternoon! 

       

      Thanks so much for participating in the community right away with this assistance! This information provided above is absolutely correct. 

       

      -Moderator Davis 

      From Moderator Davis, May the force be with you!
      • TCOTONY
      • May 27, 2021 11:21 AM UTC

      I do not have that option when going to that page??  Is this only available for certain accounts????

      sddarkman619

      is there a way to test the sms notifications?

      Moderator-Davis

      Howdy @sddarkman619! Welcome to the Community! We are happy to have you join in! 

       

      Thanks for following up about this testing of the SMS notifications. Currently, the only way to directly test this feature would be to do so on an order/Test order. This would need to be from within your selling channel, and would ultimately count against your monthly shipment count.

       

      With that in mind, You can review our Knowledge Base article about the feature, which includes examples of how those messages populate for your customer: SMS Tracking Notifications. We hope this helps 🙂 

      From Davis the Moderator - May the Force be with you

      From Moderator Davis, May the force be with you!
      Terms & ConditionsAccessibility statement