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still an issue....

  • Sep 15, 2024 5:53 PM UTC
  • 2 replies
  • 0 views

octoaquatics

lowest cost service still not populating.

2 replies

CaraAdmin
  • Community Manager
  • Sep 16, 2024 8:05 PM UTC

Helle @matt9!

 

Thank you for posting in the community! We want to ensure you get access to all available shipping rates. I recommend reaching out to support@shipstation.com for further assistance; they can help with troubleshooting. 

 

Happy Shipping!

 

-Cara


octoaquatics
  • Author
  • Employee
  • Sep 16, 2024 8:09 PM UTC

there isn't an issue with the available rates.