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Suddenly can’t print labels help!!

  • Mar 28, 2024 1:43 PM UTC
  • 2 replies
  • 0 views

Hi all 

Suddenly I can’t print labels and getting this error which has brought out operation to a standstill and support are not replying 😞 can anyone help at all?

thanks

ben

    2 replies

    • Benvolio
    • Author
    • Mar 28, 2024 1:44 PM UTC

    Error message 

    Insurance

    29

    H

    6,4 ,

    (1) Error in parsing request XIML:Error: Datatype error: In element

    'ShipmentRequest/ExportDeclaration/OtherCharges/OtherCharge[0]/Other

    : 'O' value is less than mininclusive.

      • hello122
      • Mar 28, 2024 5:46 PM UTC

      we are experiencing printing error today (March 28th, 2024) as well.   We have to download whatever we want to print (label, manifest, pick list, order summary).   If we click "print" or "Yes, reprint", we would be able to print whatever it was that we needed to print.  Not today.  We continue to get error.

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