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Timed out while persisting metadata

  • Sep 22, 2025 1:12 PM UTC
  • 3 replies
  • 0 views

Can't login today, great stuff. Or contact anyone for help. 

"Timed out while persisting metadata."

 

3 replies

Same thing over here


CaraAdmin
  • Community Manager
  • Sep 22, 2025 1:47 PM UTC

Hello @ssdumpsterfire!

Thank you for posting in the Community! For this situation, we recommend contacting our support team at support@shipstation.com. They’ll be happy to help troubleshoot, investigate further, and escalate the issue to the appropriate teams.
Happy Shipping!

-Cara


Same issue here. Cleared out all cookies / cache. Still cannot login. Submitted a support ticket. Received a reply saying for faster support to chat with Shipstation. However cannot chat because I cannot login. Meanwhile, still cannot ship.