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Two issues, Thansk

  • Jan 11, 2023 9:51 PM UTC
  • 1 reply
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1) We dropship products often. So, we select the order, "Other Actions" > "Mark as shipped". Once I do that, I can add the third-party tracking number. When the dropdown asks for the shipper, I see USPS is often the first in the selection (not always), but UPS is way down the list. Is there a way to put UPS or the most common shippers at the top of the list so I don't need to scroll all the way down every time? The majority of the shippers I will not use. Can I put my "Favorites" or my registered shippers at the top of the list?

2) If I select two orders going to the same customer like a "split transaction", and then go to "Other Actions" > "Mark as Shipped" there is no way to distinguish which package is which to make sure I put the proper tracking information on the right package.

Thanks

1 reply

  • Jan 12, 2023 3:45 PM UTC

Regarding question #1 before you select the order, "Other Actions" > "Mark as shipped". what is the order set to ship?

The drop downs in shipstation are sort alphabetically, with the current selection always being first. tha is why you are most likley seeing USPS first.

Regarding question #2 which version of shipstation are you using? Are you selecting "Mark as Shipped" or "Mark as Shipped Bulk".

Becuase Mark as Shipped has a pop up that shows all the info.

 

https://help.shipstation.com/hc/en-us/articles/360026157691-Mark-Orders-as-Shipped#UUID-61ac4c47-9b6b-57a1-e386-60ff7dd9ca5a