Last night I received an email that my Shipstation account was cancelled for non payment. Its true that the CC occasionally reaches its (low) limit but I check and there was sufficient balance for the bronze fees. So I go into the user back end to restart the plan and everytime I try to pick a plan (Bronze is the one I need) it just gives me an error pop up that says "Failed to change billing plan please try again". I have tried three different valid credit cards, three different browsers, restarted the shipstation site, restarted my computer. I put in a help ticket but it appears it wont be answered until business hours monday and im crippled in the meantime.
Anyone else have this issue? Related to the site changes maybe?
