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Unable to ship UPS Worldwide with ShipStation V2

  • Mar 10, 2023 3:34 AM UTC
  • 1 reply
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pedalpcb

Is anyone else still using V2 having an issue shipping UPS Worldwide?

Since Monday I am getting the error "Object reference not set to an instance of an object." when trying to ship an order to an address that I have shipped to many times in the past.

I have manually recreated the order, refreshed carriers, etc etc.

We were rolled back to V2 last year because so many features were not working properly in V3 that we depend on daily.   Upgrading to V3 is not an option.

 

 

    1 reply

    Moderator-Davis

    Hey there @pedalpcb, 

     

    Thanks for posting here in the community. For technical issues including running into an error message, I would recommend reaching out directly to our support team if you haven't done so yet. This can be done via chat widget or email! We will be happy to check into this directly with you in your account. 

     

     

    From Moderator Davis, May the force be with you!
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