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UPS Error

  • Aug 24, 2022 11:27 PM UTC
  • 1 reply
  • 0 views

Hello,

 

I keep getting this error when shipping with UPS

The UserId is currently locked out, please try again in 30 minutes.

Can you please reset the account internally for me?

 

Thanks

 

Marcus

Marcus@biancachandon.com

1 reply

Moderator-Davis

Howdy @biancachandon,

 

To resolve this UPS error you are seeing, reaching out to our support team is the best course of action! 

 

We absolutely want to help you ship out like normal, and their backend tools will certainly help accomplish that.