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UPS Pick Up Error

  • Jan 14, 2022 4:23 AM UTC
  • 4 replies
  • 1 view

Anone ever seen such a UPS pick up error?

 

Missing or invalid ServiceCode (Bad Request, Carrier Error Code: 9500509). (400, 802fda02-db65-4412-a706-97d9cc1eef4a)

4 replies

Manager-Erin

Hi @TheodoreInd, 

 

Welcome to the community, we are so happy to have you here with us. 

 

I did some research and it looks like this specific error you are receiving is something that might be related to an issue we are aware of and currently have escalated to our senior support/product teams. My recommendation for you and anyone else who is seeing this error is to reach out to support so they can make sure that this is related and if that is the case make sure you are notified as soon as this is resolved. 

 

-Erin: Your Friendly ShipStation Community Manager 


  • Jan 28, 2022 2:03 PM UTC

I have this issue multiple times I have the issue right now and I cant get UPS to come pickup expedited packages, shipstation is such a mess all the time


  • Sep 27, 2023 4:38 PM UTC

Received data containing a ready time later than the latest allowable ready time for the location (Bad Request, Carrier Error Code: 9510113). (400, 1015957d-36dc-4db2-86f2-0f42218fd7fd)

This is the code I get, no matter what time or day I try to schedule the pickup.


  • Jun 25, 2024 10:57 PM UTC

Following up on this thread. 
Is there an update to how to avoid this? I'm unable to schedule pickups - Local UPS store gripes when we drop off packages. 

 

Any guidance? Thanks!