UPS throws a postal code error when trying to purchased a label to Japan, asking for a 0 to 5 character postal code. Japan has a 7 digit postal code. The address was verified by ShipStation and Melissa Lookups. ShipStation support said there is a complicated work around that requires senior support (they are making the label for me currently). It was suggested that I post the problem here in hopes to have it solved in a feature update. Seems like a pretty big problem - you can't buy UPS labels to Japan !?!?
UPS to Japan postal code bug
Hello @SandwichTech,
Thanks for being a part of our community and for reaching out. You should be able to resolve this by changing the state code instead of the zip code. Hopefully this helps you out.
-Erin: Your Friendly Neighborhood ShipStation Community Manager
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