I’d like to express my displeasure with the new exclamation point and highlighted warning on all my orders that says I may be liable for lost good because I haven’t insured the items.
This is ShipStation attempting to upsell insurance. I don’t need it for my items, and if I do I can get it free through the carrier. What’s most concerning is the warning sign.
It just so happens I am training a new employee this week and I can’t tell you how frustrating it is to have to tell them “oh, this is a fake warning… this one you ignore but other warnings you have to address.”
I would like the option to remove this from my orders or at the very least have the exclamation point and yellow highlighting removed so I am not constantly have to double-check to see if this is a real warning or an attempt to sell me something I don’t need.
