Since USPS Ground Advantage has been implemented, automation for those labels does not work. Every other service works just fine, but I have to manually select the USPS Ground Advantage for every order. Support has only said they would be looking into it but gave no timetable, though unsurprisingly, nothing has happened yet.
Am I the only person this is affecting? I would think that because USPS Ground Advantage is the cheapest rate available, this would be affecting a lot of other people.
You are not the only one my friend, happening to me as well. I went through switching my mapping and everything with still nothing. Hopefully they get this back up soon....going on 2 Mondays of doing these individually, not very fun.
Is there any update to the status of this? I'm still unable to map the requested service to the USPS Ground Advantage service.
Hello apattee!
Thank you for your post! We suggest you reach out to support@shipstation.com to see if we can troubleshoot for you. Currently, I don't see any open issues around this, but support will be able to help you.
We would love to improve your experience!
Have an excellent rest of your day and happy shipping!
-Cara
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.