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USPS Shipping Manifest Not Registering/Updating on ShipStating

  • Oct 29, 2023 1:48 AM UTC
  • 45 replies
  • 40 views

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45 replies

PLM
  • Employee
  • Nov 27, 2023 5:55 PM UTC

Yes, apparently the changes (features) applied until Nov 22nd.

All shipments from Nov 22nd show "Shipment Received, Package Acceptance Pending"


  • Nov 27, 2023 6:04 PM UTC

I wonder if the timing was just a coincidence, as the other poster stated theirs worked on the 24th also.  Here is hoping that we all find out today when we have them scanned.


PLM
  • Employee
  • Nov 27, 2023 6:09 PM UTC

I'm not sure if is coincidence, mine worked since Nov 22nd, the date my stamps account was upgraded.

 


  • Nov 28, 2023 1:10 AM UTC

Well, according to mudclassicparts his has been working since the 23rd, but he did not change anything with his account settings.  Also, so far today, I dropped off just over 1k packages at the USPS, and watched him scan the sheets, but still no shipment receive tracking updates yet.  So frustrating….


PLM
  • Employee
  • Nov 28, 2023 1:16 AM UTC

All my shipments today are - Accepted,  "Shipment Received, Package Acceptance Pending"

 


Austinite
  • Employee
  • Nov 29, 2023 1:48 AM UTC

Just to confirm the other findings, my USPS Scan form seems to be working now and is showing "shipment received, package acceptance pending" retroactively since November 8, 2023. Have not heard a word from ShipStation so far.


PLM
  • Employee
  • Dec 14, 2023 2:57 AM UTC

Today Dec 13th. I noticed the USPS end of day did not update, anyone else? or its just me?


mudsclassicpart

We noticed our scan sheen from yesterday 3/18 did not scan, Did anyone also run into this issue again? 


PLM
  • Employee
  • Mar 19, 2024 6:19 PM UTC

Yes, we have the same problem


  • Mar 19, 2024 6:34 PM UTC

Same, I thought the post office maybe didn't scan it, but ours did not scan yesterday either


PLM
  • Employee
  • Mar 19, 2024 7:13 PM UTC

March 19th is working fine, I checked my last scanned and was ok, it is only March 18th for me, I will re-scan to see if it can be fixed for March 18th 


mudsclassicpart

Our 3/19 Scanned as it should, We attempted a rescan of the 3/18 form and it is still not working properly. I spoke with Stamps.com today and they let me know there was a slow server response for EOD/History Forms on 3/18.

Stamps said they will open an ticket and to have a developer check for any open bugs recausing the issue from OCT/NOV/DEC


PLM
  • Employee
  • Dec 9, 2024 10:28 PM UTC

My scan for 12-6-2024 did not update, we will check if today updates


PLM
  • Employee
  • Dec 10, 2024 3:47 AM UTC

My scans are not being updates, anyone having the same issue?


mudsclassicpart

Anyone having this issue again? Noticed it on the past two days. 


  • Community Manager
  • Sep 3, 2026 1:30 PM UTC

Hey mudsclassicpart, 

If you can please DM your account email, and if you have a support ticket, the case number. 


PLM
  • Employee
  • Sep 4, 2026 12:45 AM UTC

The same issue has now happened again on 9/1/2026. Our USPS end-of-day scan form was scanned by our carrier, but the packages are once again not registering as received/accepted on USPS.com and are staying at "Label Created" instead of moving to "Shipment Received, Package Acceptance Pending" or an actual transit scan.

This is now the third occurrence we've reported:
- 8/18/2026
- 8/20/2026
- 9/1/2026

As mentioned previously, our carrier is scanning the manifest each time, so this continues to point to the scan sheet/manifest data not being properly transmitted to or registered by USPS on ShipStation's end, not a pickup or carrier-side issue.

Request #10140162


mudsclassicpart

The same issue has now happened again on 9/1/2026. Our USPS end-of-day scan form was scanned by our carrier, but the packages are once again not registering as received/accepted on USPS.com and are staying at "Label Created" instead of moving to "Shipment Received, Package Acceptance Pending" or an actual transit scan.

This is now the third occurrence we've reported:
- 8/18/2026
- 8/20/2026
- 9/1/2026

As mentioned previously, our carrier is scanning the manifest each time, so this continues to point to the scan sheet/manifest data not being properly transmitted to or registered by USPS on ShipStation's end, not a pickup or carrier-side issue.

Request #10140162

So we are all back in the same boat. I spoke with stamps.com and they acted like I was an idiot. 


PLM
  • Employee
  • Sep 4, 2026 6:40 PM UTC

Open a case with Shipstation, this is shipstation isssue, my end of Days frm amazon are updating, the ones NOt are from shipstation, request escalation


mudsclassicpart

Open a case with Shipstation, this is shipstation isssue, my end of Days frm amazon are updating, the ones NOt are from shipstation, request escalation

Thank you for the advice. Hopefully this gets sorted.