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View history of fill time SLA

  • Apr 18, 2024 11:07 PM UTC
  • 1 reply
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feralfungi

We would like the ability to run a report, or have some way of viewing the history of the fill time SLA. These metrics would be helpful to give us a better overview on how often our company is meeting the goal (or not) of fulfilling orders in a 72 hour window, or whatever we choose to set this to. 

Ideally this feature would be available to run a report on a set period of time that is customizable. We'd like to be able to review what the fill time was looking like over the course of a month, a quarter, or even a year. Having the ability to break this down between different stores would also be ideal.  

1 reply

  • Oct 15, 2024 3:25 PM UTC

We would also like a report like this, and be able to narrow it down to users fill time so we can see who on our fulfillment team may be struggling with SLA requirements.