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WHY IS NO ONE RESPONDING TO CHAT

  • Sep 8, 2023 2:28 PM UTC
  • 2 replies
  • 0 views
glam

 

I have been trying to chat since yesterday? I can not ship international shipments. The tickets all have errors-- they are configured on our end as usual.

What is going on?

Also -- as of this morning -- all shipments are printing duplicate tickets!! 

      2 replies

      • andrew9
      • Sep 11, 2023 3:53 PM UTC

      The issue with multi-printing label's is one they have known about since last week. The just completely not responding to chat support is a fun new feature!!! I noticed that at the end of last week as well.

      Another options for the labels is to download a pdf of each one and manually print, but I am not sure what costs more, the extra time to download and print or the wasted labels from duplicates.

        • twk
        • Sep 11, 2023 5:38 PM UTC

        Hello, 

        Have you managed to rectify the issue with globalpost plus shipping? I'm having the same problem as of now 

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