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WTF!!! 3 Days to implement 2FA.

  • Nov 9, 2024 4:14 AM UTC
  • 2 replies
  • 0 views

Lee-MontiiCo

As the title suggest, you drop the notice of 2FA on the weekend and say to have it up and running by tuesday during the busiest month of the year for most ecomm companies. Who was the idiot that decided on this???

For the record, i have no issues with this. I think its a good idea. I just have so much other crap going on with our BFCM sale going live on the 14th. Now i have to train my warehouse team how to use 2FA. Most of them haven't used SS yet because they are all new temp hires for BF!

Dumb decision.

2 replies

CaraAdmin
  • Community Manager
  • Nov 11, 2024 5:44 PM UTC

Hello @Lee-MontiiCo!

 

Thank you for your post in the community! While we understand this isn’t an ideal situation, please know that ShipStation is committed to protecting our merchants with urgency and care.

 

For your reference, here is a helpful article from our Help Center.

 

We appreciate you and your business and are always here to listen to your feedback—it helps us improve and better serve you!

 

Cara

 

 

 


  • Nov 12, 2024 1:11 AM UTC

you're lucky, I don't even have 2fa option yet