It's been nearly 10 weeks since my company was forcibly switched over to V3 and all the issues it has. We've stuck it out in the hopes that these issues would be fixed and that it was just a bumpy rollout, as often happens. But there has been literally zero improvement to V3 and it remains a disaster that has literally doubled the time it takes to ship orders.
Additionally, there has been zero communication about the progress on these issues, despite it being promised in the New Layout Feedback Announcement.
We have heard your calls for more transparency and communication. Going forward, we plan to be as communicative and transparent as possible with you about this new layout and the work being done to address your blockers.
To aid in this effort we have created a brand new feedback section of the community specifically to address migration issues and concerns. All feedback and suggestions about the new layout will be migrating over to this section within the coming week so we have everything all in one space. A task force will be reviewing all posts and comments from this section on a weekly basis to prioritize fixes where possible and address provided feedback internally. We will also publish content to show you what is currently happening, what might be blocked, and what is planned where possible.
We're begging you to tell us what's going on. V2/Legacy was an excellent program that was fast, reliable, and powerful. Literally everything about V3 is a step back.
And the worst part is that this post will likely be moved by the mods to the "New Layout Feedback" section without any kind of response. They just hide stuff there as a PR move but it seems they have no intention of actually listening to their paying customers.
