UPS Simple Rate

Wow...a simple question posted 3 weeks ago, and crickets from SS.

That sure instills confidence in the community.

Hello @DracoSixtySix ,

Welcome to the Community, we are so happy to have you here with us. This is a great question and a popular request.

 I have actually been doing some internal sleuthing and research about this but did not want to respond until I had a solid answer.

Over the last few weeks, there have been discussions about the logistics and possibility of being able to offer UPS Simple Rate. At this time that is all I can tell you,  but I would keep your eyes on this thread for further updates as they will be posted here. 

-Erin: Your Friendly ShipStation Community Manager  

Hey ShipStation, UPS Simple Rate has been requested since 2018!  The original request has 99 Kudos and there are more Simple Rate requests being added under Features, etc.  Please get these consolidated and add this option.  Simple rate has been "under consideration" for years.  Have been a loyal Shipstation customer for a very long time but starting to think I may need to look for other options...

Please Please support UPS Simple Rate. Looks like this has been requested for quite some time now. Bad thing is, it's forcing me to look at other shipping platforms that do support Simple Rate. What is the hold up?

@SuperMgr-Sarah

Any updates to Simple Rate integration? We've been with ShipStation since 2014 and have enjoyed it. This integration would save our business at least $10k annually which is a considerable amount. I do not want to look elsewhere but for $10k savings it is tempting. I'm sure there are plenty of customers feeling the same way.

We just participated in a live virtual event hosted by ShipStation and made the inquiry/request for the addition of Simple Rate.  Our inquiry was not selected by Shipstation to be answered live.  They did say all messages would receive responses.  Maybe @SuperMgr-Sarah , @Manager-Erin or other ShipStation staff can pick up on this or if another customer has a ShipStation contact to ask, maybe they can help.  If we hear anything, we will update it here.  

I heard that , now that SS offers these new lower rates via there UPS account , they do not want to  offer simple rate as it will eat away at the other SS UPS account volume where they probably get 5-10% cut profit  and with simple rate they wont make anything on it

Come on ShipStation. This is absolute nonsense. @SuperMgr-Sarah , @Manager-Erin
What is the workaround? Use UPS.com? We are a 21 year young online retailer shipping 2,000 packages month that just moved to SS because it was supposed to be so much better. Day 1, today, my shipping manager asks me "Where is the Simple Rate option?" Come on @shipstation 

Status here? 

Shipstation - How have you not implemented this yet? going to a competitor after years with SS.

Why don't you just charge an extra dollar for every Simple Rate shipment? We just started using you but we will look for an alternative that offers Simple Rate. Community: Any suggestions for alternatives to SS that offers Simple Rate?

Seriously. This is very frustrating. We are left to assume that UPS Simple Rate doesn’t make you any money? Please respond and tell us WHY you will not let us use UPS Simple Rate?!?!?!

​@Manager-Erin, I need to know if we should consider switching to another service. Our outside sales rep just told us we are one of the largest users of SS in his district. That is for our retail side. But for wholesale orders we need to use UPS Simple Rate as it saves us $10 PER package minimum. I NEED you to tell me WHEN or WHY NOT so we can make a decision on what to do.    Will you add UPS Simple Rate SOON? if not, WHY NOT?   ​@manager ​@management ​@SuperMgr-Sarah ​@management1 ​@management2 ​@management3 ​@management4 ​@manager1 ​@manager2 ​@manager3 ​@manager6 ​@managers ​@ceo