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This seems like such a simple thing and it is so aggregating that the option is not available! Please add "Ship Date" as an option to change in the Bulk Update. Currently, this can be done one order at a time in the Configure Shipment box but it is literally impossible to do for 100's of orders! We print out our labels the day prior to pick up by Fedex so that the orders can be processed and then be ready for pick up the following morning. We run into an issue with Fedex where they have to re-label all of our orders because the ship date is incorrect. They have to re-label 100's of boxes just because we are unable to bulk update the ship date! (something we can easily do through fedex.com. Please fix this!
It seems the only thing that cannot be accomplished on mobile (at least in my use case) is scheduling a carrier pickup. We use the stamps.com account for UPS so they don't come everyday, nor do we ship everyday. I would love to see scheduling a carrier pickup become a feature for the mobile app.
I am really surprised this is not an available action to have applied when processing automation rules. This would be a work around to the issue of not being able to use a decimal when having an automation rule "Set package dimensions"
Having an inventory column in awaiting shipment would make it easier to verify whether an item is out of stock while printing orders!
Shipping Labels created but not yet printed all need to be entered into a queue like ShippingEasy
Looking to be able to print off customer gift messages as a separate form from the shipping and pack slip labels. Need a way to include more than 26 characters for a gift message.
I would love to be able to attach a document to the email confirmation that goes out, preferably set per store. Either with the packing slip itself and/OR a custom document, like a flyer or mailer with discounts or something.
Print two packing slips for a batch of orders at once. One packing slip should be printed sales order amount, a second packing slip should be printed without the sales order amount. We currently are only able to print one packing slip in a batch (with sales order amount). The second batch (without without sales orders amount) has to be printed one order at a time.
I use ShipStation to connect my 3PL to Shopify for order fulfillment. I drop ship orders for several marketplaces (Faire, RangeMe, Maisonette) that I sell through which require that I attach custom invoices. I'm looking for a simple "attach PDF" functionality that could live, for example, in the order notes section. It would look a lot like the link at the bottom of this word box that says "attach a file". It would allow me to associate packing slips with orders for my 3PL. The workaround for this is so brutal that I may have to leave shipstation.
Be able to use wireless printers through shipstation connect which is currently unsupported (requires physically connected printers)
Hello there, I work with a 3pl that uses Shipstation and Shipstation connect as our main source for fulfillment. I would love to see the Shipstation connect app built out to be more friendly towards 3pl's attempting to use your app. Within our organization, no user has a set desktop location. It is very inconvenient for our staff to log in to link Shipstation connect every time they need to switch stations (Workstations). We have had so many issues with Shipstaion connect recently; I would love to see the development team add a little "magic" to the app. One of my suggestions is adding a way to link a workstation to an account, not just a user, where every user can access it. There is currently the share function, but it never works properly, and Shipstation support says that you are not supposed to use it... TLDR; Add a better method of connecting a workstation that can be used by multiple users.
The picklist prints with no identifier on it!! If I assign a pick list, and then the shipper collects the items and goes to create labels/packing lists, they don't know which batch they have!
Develop to support using 4 x 4 labels
I notice that there are no "Document Option" for the return shipping labels I need to add messages to the reference fields on the UPS return label, like the options in the outbound UPS label. We do drop-ship and require to add Order#, Product Description on the return label. Please kindly review my request and add the option for UPS return labels. Thanks!
As of right now we are not able to print labels a day early for Saturday delivery, I was hoping maybe something can be done to allow you to select the delivery date with Saturday delivery.
We have a Shopify storefront with orders that require individual line items to be broken out. The "Split Ship Actions" allows for this, but the resulting Shipment 2 always has an empty weight value. The "main" order of Shipment 1 weirdly has it's weight reduced to reflect the removal of the product that was removed, but the new Shipment 2 has no weight and cannot calculate freight. It has to be manually entered and we're dealing with thousands of orders. This should be automatically calculated. Thank you!
Please go back to the prior drop down menu layout design for selection of shipping carrier, shipping method and other activities when creating a label. The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to make selections. (It is NOT a browser issue. I've verified it occurs in all popular browsers) Now, on an account with multiple shipping carriers and methods we scroll for days down the menu. C'mon ... Honestly, who comes up with and approves ideas that make function less efficient?
New E-Bay connection brings in "Item Options" rather than a description or title. These item options cannot be overridden by descriptions saved in Shipstation. This should be changed so we can customize e-bay product descriptions just like we can do for every other store.
Issues printing Labels as ShipStaion doesn't allow more than 25 characters. I import data from Amazon (USA) orders into Shipstaion via Channel Advisor and for data protection Amazon provide a number in this format. +1 123-456-7891 ext. 12345 Due to the spaces, "-" and ext. i have to manually edit each order (phone number) before i can print. This is not fun and i cant be the only person this affects. I think you should extend the character limit on the telephone number field to fix this issue. Cheers Craig
At the moment, Shipstation only allows 250 items per sales order (EOD manifest) with Royal Mail. This means that users cannot benefit from volume discounts provided by Royal Mail (as these orders need to be on the same sales order. For example, I get a sales discount if I send out 400 orders per day, these will be split into 2 sales orders (of 250 and 150). I get a discount from Royal Mail for sending out 300 orders, but this will not be recognised, as neither sales order shows 300 orders. There should be no upper limit on orders per sales order. As a comparison, Royal Mail's Click and Drop system does not have an upper limit
When you batch a bunch of orders together, it would be really helpful to automatically have the orders in that batch disappear when you scan and print the label. Right now, I have to scan and print the label, go back into the batch, find the order, and manually remove it from the batch.
Please allow change of size from 8.5x11 to a 4x6 thermal print. Printing that large of paper is a waste for our company. We are unable to read off a thermal printer due to size and color.
Could you add XML files format option for order exportation.
We use Shipstation with with Shopify, and print 2D barcodes on our product packaging for our inventory as well as POS. This allows us to create/redeem gift cards, apply discounts, and ring up products with greater flexibility than 1D barcodes. It would be great if shipstation supported 2D barcodes, allowing us to use one barcode for our entire workflow.
Having an automation to remove the acute accent on the city name, certain city really contains acute accent, but it causes problem during the validation of the address. we have to remove them manually on each order before being able to receive the rate and create the label. It is possible to modify the order form of the website to not allow special characters but the problem is that several customers abandon their orders because they do not understand what the error is because their city is really written with a acute accent
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