request feature bulk uploading tracking information to ShipStation
This was a feature before the new layout took effect and is a requirement to have to function efficiently.Having the ability to edit customer's info such as phone numbers & email addresses on shipped orders is a must-have. To many times either the customer or shipee transposes data leads to customers not getting their tracking info. This is a simple but most useful feature and I'm unsure on why it was removed.
I need the shipping charges to reflect the cost of shipping from my location rather than my client’s location, but I need the client’s location to show up on the shipping label as the ship from location. Most of our shipments are blind shipments. Our clients want their address on the label, but we need to charge them for the cost of shipping to their customer’s address from our address.
Shipstation used to have a "Ship Date" filter criteria available, as recent as November 2023 according to this article: https://help.shipstation.com/hc/en-us/articles/360035991511-Filter-Shipment-or-Fulfillment-Records#UUID-76778a6e-b3c3-a89f-5f7d-96a5bf2be325.I'd like to see this come back as it's very helpful to us to quickly view shipments within a date range. It would be very helpful we could also filter "between" dates when creating a custom filter, instead of just "After date" or "before date"Basically would like to see Ship Date come back as filter criteria here:And to have the ability to choose between two dates in the middle drop down of the criteria shown here:
We use SKU.Not sure why it's light grey, and small - nothing else on the page is.It needs to AT LEAST be the same size / font / color as description. and give the quantity a BRIGHT COLOR while you're at it.
It would be amazing to have the Ship From Address automatically update based on the assigned user for a shipment (we have a 1-to-1 relationship between a user and a warehouse). Currently, we have a lot of manual errors where staff do not update the Ship From address when they print a label so the Ship From location on the label is different from the actual warehouse that shipped the package.
I'd like an easy way to show the assigned user on the printed packing slip. Currently, "Assigned To" is not an available field to insert anywhere in the document.
It would be amazingly helpful to know how many items are in such order. I currently divide them up by the quantity of items in each order but a big square with how many items should be in that order would be AWESOME! 😀
It would be great to be able to sort orders by the Item Sku or Item Name column when there are multiple items in an order. Today there is no real sorting of those b/c it sorts on "Multiple Items" instead of the actual skus. In a perfect world, you could concatenate the SKUs alphabetically and sort on that. This would allow us to print large batches of similar orders together. We send many orders that have 2 skus in each order. One is a Welcome Pack and the other is one of 10-20 different SKUs. If we could sort that column where it would sort by the unique sku, we could print one big batch then separate the list as opposed to filtering and printing 20 batches of labels. Ideal sort would be: [SKUA + Welcome Pack] [SKUA + Welcome Pack] [SKUB + Welcome Pack] [SKUB + Welcome Pack] [SKUC + Welcome Pack] ... This could work for larger orders too, but may not be as useful. This would also be nice if the "Group By" feature functioned in the same way to group identical multi item orders.
Shipstation really needs a simple EDIT button on the customer list so that address and email contacts can get added. They especially need an EDIT option for the order number for orders. I've never used a software where the ability to EDIT is so locked down.
The customer list is in dire need of an update. You can't manually add a customer to your list without an email address, which is crazy. One of the reason for a manual order is that you may not have an email address.Also, you can't manually edit the Customer info afterwards.This is a pretty basic feature and I guess I just expected it would be there.
We have a company store that sells to the world market. Countries in Asia (Chinese/Japanese/Korean) use 2-byte, non-Roman, unicode characters in their names and addresses. These address will have last characters filtered or altered when printed. It is annoying and risky to loss, not able to print them properly. As more and more companies sells internationally, it is good to prepare ShipStation ready for world markets.
Shipstation went 3 days without importing any orders because there was some unspecified "error". I just had to hit the refresh button manually to get Shipstation to import all the orders. I would very much like an email notification when this error comes up so I can login and hit refresh. I don't daily use ShipStation so not knowing this is happening is very annoying.
Currently the ShipNotify and List Shipments API requests only return the master tracking number for an order. We need it to return all tracking numbers for an order.
Ability to Mark as Shipped by custom carrier. It will give opportunity to use ShipStation in any country.
When creating a MANUAL NEW ORDER we LOVE the pulldown window titled:Paste US Address 🡇Where you paste ALL of the customer info.Problem--->No matter what order, I cannot get the email address to properly plug into the right field. Example:(484) 393-5456Chad Minarcin311 S Commerce StreetLockhart, Texas 78644cellardoor@gmail.com
Please add a feature or mapping that differentiates between SHIP TO and SOLD TO information on the packing slip. We are a firearms manufacturer and we are required to ship firearms to licensed gun stores, not direct to our customers' homes. So for our orders the SHIP TO information is the gun dealer, and the SOLD TO information is our customer. Unfortunately we are currently unable to properly display the SOLD TO information on our packing slip. This becomes an issue because the gun dealer recipient needs to know who our customer is to call and complete the transfer. I can see this also being an issue for other businesses as well, e.g. in the case of gifts, etc.
I would like to setup daily UPS Pickups, or schedule them in advance instead of manually each time.
Currently ShipStation does not include or display the Deliver By Date for Amazon orders. This is a critical piece of information. The ship by is given but that does not help the shipper to select the service to use. The requested shipping service is given but in many cases if you receive an order on Thursday for example at 2pm vs 10pm the requested service will be the same but the shipper may need to select Saturday delivery on the 10pm order and not the 2pm order. So really what matters is WHEN the customer has to get the items by. That is what should dictate what shipping service is used. So please add that data field into the feed and display it on orders as it will be helpful. Thanks!
Hello, Can you please make CAB/Mach 1 printer a compatible printer with shipstation?
Hi,The customs forms have stopped printing automatically with the label as per the end of March 2024.Manually printing out the forms is not practical for high volume shipments.Please can this feature be reintroduced.
Would like to see the check our rates option available for Shift4 Stores.
Are you able to fix an issue so that label messages can be sent to UPS UK please.
We wish for the fulfillment location field on Shopify to be pulled over into Shipstation and available as a field on the packing slip. This would simplify our warehouse knowing which store is sending items from which location for packing and result in less errors and manual work.
It would save me (& a lot of my fellow store owners) if we could create an automation based on a tag being added! Like if I add a certain tag to an order, it fires an automation off (like sending an email to a customer for example) -- this would save me SOOO MUCH time. And many others. There are often a lot of error addresses so I would love to be able to add a "ERROR" tag and then it fires off an automation to send to the customer to help get the correct address. We do this not but much more manual and takes a lot of our time. Please vote community, let's make this happen!
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