I run into issues every month when completing KPIs. The filter options
differ on the Orders tab and the Shipments tab. For example, I like to
go off of ship date rather than order date as that is how we are billed
by the carriers. However Filter by S...
Have you tried hitting the circle refresh button in the top right corner
and then Reload next to Awaiting Shipment? That works for us if we
cancel or fulfill an order in Shopify. You just have to refresh.