The ODBC stores were unstuck, but it still took almost 24hrs to have it
fixed. Was told by the support team that I shouldn't bother sending
email tickets when this happens but rather use the Live Chat or call.
Nonetheless, senior support said they ar...
A couple of our ODBC stores are stuck again. A ticket was opened this
morning, and still no solution. I am on hold trying to get someone on
the phone. This is brutal, especially since we were told our monthly
rate would be doubling next month.
This happens to us ALL the time. Used to be almost weekly, but now only
happens about once a month. I love the suggestions you have. I don't
mind even correcting it myself, but that isn't an option. Creating a
ticket always involve the Support person...