@LanboYou are absolutely right, I checked with our hosting company and
they confirmed that we do have it set to email us. It is absolutely a
temporary band aid. I'm not technically inclined about this stuff so I
thought it was the solution. I edited ...
edited- TEMPORARY SOLUTION (that worked for us)After months of back and
forth, multiple support tickets and escalations, we were left with no
choice but to find another provider. Then out of nowhere, we received a
response from the "Manager of Mercha...
Anyone find a solution? Been back and forth with support for about 3
weeks with no resolution. We did find that it's only an issue when the
email address is from our domain. If we use a gmail or any other email
it works fine and customers get their t...