We use the returns portal and love how easy it is for our customers. The
issue is we can't export the items they are returning so that we can tie
to to the RMA.Presently Returns info lives in two
reports:Shipments->Returns. This gives the return orde...
Adding our name to the list of customers who need this. We can't propery
categorize duty-free goods based on tariff treatment because there is no
field to do so that is transferred to UPS, nor is there a way to upload
supplemental forms so that they ...