Carrier Integrations

I am seeing if it is a good option for me to acquire Shipstation, so I am checking the UPS fees. The thing is that I haven't been able to integrate my UPS account with Shipstation. Could someone give me the fee for this packages please?37.4 in, 37.4 in, 23.6 in, 50.7 lb45.3 in, 24.4 in, 8.66 in, 19.8 lb I would really appreciate your help with this.Thank you!

When I send my Walmart fullfillment orders to FBA(US),why it shows 'The field PerUnitDeclaredValue has a value of USD, was expecting CAD'?But my sales on Walmart are all USD,and there is no button to change the currency on Shipstation.

Didn't change anything and started receiving this error this morning.  This was working find last week and years prior.

I need a to know the total costs for all shipping and carrier costs for a certain time period for example the last 30 days.  I noticed when I run the Shipping Costs report it doesn't include any of the FBA multichannel fulfillment fees.  None of the other reports seem to be able to pull this data either.  Do you know if there is a way or another report that can pull this data?

Greetings! I 'm new to shipstaion, its very interesting, i sell my products online and i am  looking for a cheaper rates to ship. My customers are complaining about the cost of shipment, i ship internationally and i need help getting a better rates  for my business,  im having problem getting a better rates from the carriers, can you advice on what i can do to get a cheaper rates. Thank you

Hi We need to set up about 20 carrier accounts and it is not going well - 4 are set up and working well..  It is not easy to get the invoice info from the big box retailers - we need their inv no, amount , postal code/zip  on invoice, etc. and get tossed all over the place. The postal/zip alone is difficult - we GoLive with new ERP July 1 and we are not prepared for ShipStation. Any advice?No 2 - Biggest customer uses Loomis a lot  - does anyone here use them and how do you go about it? Many thanks for any help!!

Our last two UPS shipments to Canada have been returned to us the following day with notice from UPS stating that "sender requested return".  We have shipped to Canada through UPS and Shipstation about half a dozen times prior to this without incident. Seeing bugs with Shipstation labels lately too. Trying to figure out what is going on, but of course Shipstation, UPS and Stamps.com all have very poor response. Anyone had an issue with this?

We are working on a custom software solution which will integrate directly with 3dCart and ShipStation allowing you to monitor all of the packages you have in the mail stream from one powerful dashboard. Our goal is to create an easy to use yet robust platform to allow daily delivery statuses to resolve issues before your customers become aware of them! We are in early stage development and we are gauging interest in the platform. If you would like to sign up for the Beta program and test the software, or if you would like to learn more about it, please follow this link:https://shipshadow.com/​​​​​​​Thanks!

How to fix API error (products/productId)?{    "Message": "The request is invalid.",    "ModelState": {        "id": [            "The value 'productId' is not valid for Int32."        ]    }}Body{    "aliases": null,    "productId": 1310726,    "sku": "19",    "name": "fffffff",    "price": 1,    "defaultCost": 1,    "length": 1,    "width": 1,    "height": 1,    "weightOz": 1,    "internalNotes": "dwa",    "fulfillmentSku": "dwa"

Is there anyway to have messages automatically sent to my customers if their order sits for more than 7 days?

How do I set up postage for a number 0 bubble mailer that weighs 4 OZ? Is it considered a package, letter or what?When I try to enter the information it show $ 7.38 for postage.

Hello, Recently we noticed that we cant generate Amazon shipping labels and gettin always the same error :No eligible service offerings received. You may be after the cutoff time for collection. Try moving the ship date to the following business day. (400, d65f62d8-cd5b-4870-a3ba-031e5f3a7e47) Even we tried to move shipping date, always before was all perfect. and is only for one service amazon shipping large. Is anytbody dealing with same problems? as i remember was same last week.. after it was many people who deal with the same problem and it was fixed in couple of hours. Type a message

We are an online store using Etsy and Shopify.  We ship via Parcelforce (Mainly) with some exceptions depending on postcode   We are interested in having a custom label/pickslip written to pull all the information that we need including the shipping label all onto one integrated label. At present there is no standard layout within Shipstation that will bring through what we need in the layout needed   Is there anyone on here that may be able to help with this please?   Best Wishes   Emma Bumbles and Boo Ltd www.bumblesandboo.com

Is it possible to create labels using the FedeEx Cross Border service?

Hello, does anyone know how I can add the sender and receiver’s telephone number to the Parcelforce label?many thanks  

Whenever I need to ship an Amazon package that qualifies for cubic rate, Amazon's cubic rate price is ALWAYS lower than the cubic rate offer via Stamps. Can other users report if that is true for them, also?

Hi, Been using shipstation for several years. Suddenly, UPS isn't showing in my list of carrier options even though it's setup in my list of carriers. I've disconnected and reconnected a few times hoping that would solve the issue. That didn't work. I've reached out to customer service but they don't respond at all.  Does anyone have any suggestions? Thank you.

I like to know how to remove USPS for ShipStation

Every time I submit payment, it says "An unexpected error occurred. Sorry but an unexpected error occurred." and does not allow my to purchase credits, so I have been forced to use more expensive carrier insurance. Is anyone else having this issue?  I have already cleared cache and cookies, tried another browser, and logged in and out. Google Developer Mode says it is a Error 500 which is a Server error.  I contacted Shipsurance and they said it is not their issue and to contact ShipStation. Screenshot with Google Dev Mode attached. 

I noticed that I have to use account of stamps.com to connect SS with USPS. But we are offered discount rates when using our USPS account to ship, just like Fedex. How can I apply my discount rate from USPS to Stamps account? Thank you!

Hello,I am having issues getting our account from a retailer to sync up with ShipStation.Has anyone else seen this issue or found a solution?

How can i will get rate UPS SurePost services for one a specific order, width API ?

We're currently migrating from Purolator's in-house platform to ShipStation.Currently, when we create a label, we input our reference # in Purolator system (our internal shipping slip #). Two neat features result from there:The reference number appears on the label;Our customer service can use this reference number to track the shipment on Purolator.com (they do no have the carrier's tracking number on hand, so it is very convenient to be able to use the reference number).With ShipStation, there's an option to add messages on the labels, but Purolator does not seem to have been programmed to work with that.Additionally, when we create labels with ShipStation, the tracking using our reference number (order # in ShipStation's case) on Purolator.com does not return anything. It would be great to have these two features available again. Thank you!  

So we received an email a few days ago that UPS rates were going to receive a LARGER DISCOUNT starting today. NOTHING about a rate increase.... From everything I search online UPS did NOT raise standard ground rates in the US recently (since the beginning of the year).... however, all the prices for UPS have INCREASED today. I even went back to an order I shipped a few days ago and put in all the same information and the cost went up 0.75 on a $12 shipping cost.... I thought the prices would go DOWN if the discount is larger?

Good morning,  We have finished setting up our own UPS account and integrating our negotiated rates. We did all of this to enable EDI support with UPS to make customs processing easier.  Could someone please point me in the right direction for how to enable EDI support at UPS? I have talked to both Shipstation and UPS and neither seem to know how to go about that.  Thanks in advance!