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We sell 30lb items that need to go out as their shipment. Sometimes 5-8 in one order. I need to figure out how to automate splitting orders. It takes a long time to go through each order and split them up. Shipstation please help!!!!
We have a client that we are shipping for. We ship all their orders with UPS. When we ship their orders, we want to use the UPS rates from Shipstation, but have all shipments billed directly to them (to their credit card). The way to do this would be to create them their own stamps.com account, connect that stamps account to their store in Shipstation, and have all shipments under that store billed to their account. I can't believe this isn't already a feature in Shipstation.
I just recently marked a batch of shipments as SHIPPED, but then realized i needed to undo it, and i spent about an hour researching, then contacted customer service, and they informed me that not only could i NOT do that on my end, but that they had to go through and modify each individual shipment to put it back in the "Awaiting Shipment" category. Seems like it would be a great help to your customers AND your support staff to make that a batch "other actions" option so you could select a bunch and "MARK AS NOT SHIPPED" or something. thanks for taking the time to listen to feedback!-P
The reports in shipstation are great, and really helpful when it comes to sorting out last quarter's vat. Having Quarter 1, 2, 3 and 4 as standard options in the timeframe drop down would be a lovely addition 🙂
I'd like to propose some extra features for ShipStation Connect, as it is it connects automatically to ShipStation even if I am not online or even on ShipStation. This created a problem for my system on four fronts:1. It was loading automatically on startup, even when I disabled it in start up. Which means it overrides private settings.2. When I uninstalled it, it did not do a clean uninstall, I had to delete all traces of it on my computer, it was almost like malware.3. I propose we have a feature where it ONLY connects when your website is open and logged into.4. Because I am a blogger and developer, I don't want background connections running to apps or services I am not using this interferes with saves, upload and download speeds.Thanks.A tech from your team recommended I start this thread.
I am successfully importing orders into Shipstation via API, however I process them in bulk. I am having much difficulty with this since Shipstation does not support multi-package option. If the orders only have one package, it works fine, but many of our orders are multi- package orders. In order to continue using the software, it is imperative I have this option available.
We're noticing some issues with FedEx and UPS. We have business accounts with both carriers that offer us fantastic pricing on our shipping. But we want to make use of Shipstation as a central hub for our logistics team to be able to do everything in one browser account system.What we're noticing is that with the two carriers we cant schedule pickups unless we use "UPS/FedEx From Shipstation". So if we want to schedule a pickup from Shipstation we have to forfeit our discounts through our account with UPS/FedEx. Instead we have to physically call or chat with UPS everytime we print a label through Shipstation to get a pickup. That's frustrating. Additionally, we cannot make use of carrier features like Smart Pickup where anytime a label is printed, UPS/FedEx is automatically notified and pickups occur automatically. It's every day or manual requests. That's frustrating.Are we doing something wrong? Or are these features just not available in the way they were designed by the carriers within Shipstation?
I have a fully functional integration with ShipStation where my company's employees use our internal system to assemble, package and ship different kind of gift boxes.At the moment, the system is totally integrated to the ShipStation platform, meaning that the uses of our internal system have no need to access ShipStation. Everything is done through the API.Unfortunately, when there are customs forms to be printed, it is impossible to fetch them through the API, so they need to access the ShipStation website just to get those. Would be really nice to have an API call through which I could fetch the customs forms and print them through my system.Thanks,
Hi, Would any of the developers please help us with developing a zapier function that allows shipstation to print the label and allow it to be pulled by any zaps down the line? I have a zap that checks if a dropship order is in stock on our partner's website, if so --> it sends a confirmation mail containing item sku, size, and order number for fulfillment. To further automate, it would be the cherry on top if i could add a shipstation function that prints packing slip and label and allows me to attach those to the e-mail sent.
Hello, I am in need of the ability to print packing slips in both 4" x 6" and 8.5" x 11" formats, however in order to do this, every time I ship an order (over 1,500 orders a day) I need to change my default packing slip format in the document options just so I can select the other format, this isn't feasible as I have 12 shipping stations that will need to do this and changing the document options on a label changes it for ALL users, and not the user that currently is needing the packing slips. In a perfect world we would all be a hive mind and not need to worry about this issue, alas, we do not live in a perfect world and need the ability to change the format of a label on an order-to-order basis. Thank you.
It would be very beneficial to create an automation rule to apply the confirmation type for to be Card for Pick up (Through Canada Post).
We recently switched our system to Brightpearl and We would like to get our shipping costs to go over to Brightpearl but there is not yet a way to do that, It would make our workflow go much smoother.
We really want to be able to use a Canada Post promo codes in ShipStation so we can easily take advantage of these savings directly in Shipstation.
Since we offer dropshipping for multiple website companies, we have a lot of returns that we don't issue return labels for. Even our Amazon Seller account has labels issued through Amazon. It would be great if we could create a return and manually enter the tracking information instead of being forced to create an actual label. Then we could properly track returns coming in and have a much more streamlined process. I'm really hoping this feature is added at some point!
So its always nice to refresh things up a bit but there are a few issues that are getting to me!Whats up with the Squares are they testing my vision? lol Spliting orders its no longer an option. why? When I batch there is an error after each batch saying insufficient funds but just for one order. Why just one order? It takes out the amount I use per batch. I don't have limits. The customs form is harder to work with when the customer orders 50 products and characters can not be used. Please bring back the old way the new way is definitely not user friendly.
We use the manual order function to process phone orders and orders that are placed outside our online storefront. When we imported our products into Shipstation, we also provided the list price of our products for the customs value. Having to bounce between our storefront site and Shipstation when taking these orders is cumbersome, especially when the autocomplete search function in Shipstation works so much faster than our own storefront for finding items by SKU or description. It would be great to have either the customs value populate the price field, or have an actual price column added to the product import template that would also populate this field so that we're not having to do double work. I would much rather have to modify a price that is automatically populated, than have to search twice for every single product going on an order.
We make heavy use of the multi-package shipment feature, and while having the ability to quickly add the scale weight to the package is nice, it would be even nicer to be able to add the dimensions from a package preset as well. A large portion of our box sizes bump shipments into different rate tables, so we can't just leave these blank or else we'd get dozens of adjustment charges each week from our carriers.
If we chose an assigned user from the order list then select a few orders and print either the Pick List or Order Summary the report shows items from split shipments that are assigned to other users making both of these reports pretty useless in a multi-user multi-warehouse environment.
New Layout has changed the standard user workflow. Previously, all data entry could be input by selecting the order from the main orders screen and then clicking 'create label.' Once the Create Label option was selected from the main Orders screen, a pop-up window allowed the user to input:WeightPreferred CarrierPackage DimensionsEtc. In the new layout, when an order is selected and the 'create label' option is clicked, the label is automatically created the the default set-up. In many cases there is NO weight assigned to orders and the standard package size is a default that does not apply. This will:Increase voided labelsCause miscommunication with online shops that receive the first tracking number createdPotentially cause a seller that does not catch the problem to ship in an over-priced manner Risk a shipping carrier financial adjustment fee if the proper weight and package size were not created, creating a financial headache I would request that the 'new' layout be modified to incorporate the above stated workflow from the old layout.
Would be nice to be able to give view only permissions to users on inventory management.
It would be nice to have both. Currently you can only see the logged in user in the report. So we can't ship orders that are assigned to someone else at another terminal or logged in as another user and use this report.
On Products view there is no way to sort by quantity. This would be very useful.
Would like to be able to see inventory at each warehouse, to update inventory at each warehouse, add products and update image urls and other fields using the API. Supports answer for this was to upload a csv. Kind of defeats the purpose of having an API if you can't do things typical API's offer . Our inventory changes every minute so uploading a csv isn't an option. We are currently having to manage inventory in SS and at our channels manually. Double data entry. Please make the API more useful.
I understand this is to channel integrity but it makes a serious road block when an order needs to be changed. I would like to be able to edit pretty much all order info. Add remove products, change quantities etc.
Would like to see product history working. Sometimes it shows all history, sometimes it shows no history, sometimes it shows partial history. Would also be nice to have a count at the bottom of the history. How many were received, how many were sold, how many should be on hand, how many are committed, total value sold, total value on hand.
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